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Privacy Policy

Last updated: August 2026

CardioNucleus ("we", "us", "our") provides online video cardiology consultations. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

• Personal details you provide when booking — name, phone number, age, and gender.
• Health information shared during your consultation, including symptoms discussed and the cardiologist's notes, prescriptions, and follow-up plans.
• Consultation records, including appointment date, time, and the doctor you consulted with.

2. How We Use Your Information

• To schedule and confirm your video consultation.
• To allow your cardiologist to review your history and provide care, including follow-up appointments.
• To contact you regarding your appointment, prescription, or billing.
• To maintain medical records as required by applicable healthcare regulations.

3. How We Protect Your Information

Consultation records and personal details are kept confidential and are only accessible to the treating cardiologist and authorized support staff who need them to coordinate your care. We do not sell your personal or health information to third parties.

4. Video Consultations

Video calls are conducted over a secure connection. Recordings, if any are made for clinical documentation, are stored securely and are not shared outside your care team without your consent, except where required by law.

5. Data Retention

We retain consultation records and prescriptions for as long as reasonably necessary to support your ongoing care and to meet medical record-keeping obligations.

6. Your Rights

You may request a copy of your consultation records or ask us to correct inaccurate information by contacting our support team using the details below.

7. Changes to This Policy

We may update this policy from time to time. Continued use of our services after changes are posted means you accept the revised policy.